Welcome and thank you for booking an appointment with Changingfacez Makeup Artistry!! Please read the following policies and procedures thoroughly before booking your appointment.

Booking:

All bookings MUST be made at least 48 hours in advance. If appointments are not booked within 48 hours, the ONLY available appointment is the Makeup 911.

Deposits & Payments Accepted:

You are required to pay a NON-REFUNDABLE/ NON-TRANSFERABLE retainer of half the total cost of the service with a Credit Card. This ensures that your appointment is BOOKED and CONFIRMED. The remainder payment can be paid via Zelle, Paypal, Venmo, or Cash. It is due the day of services unless otherwise noted. Each appointment and cost of services are per person. We do not offer group rates.

Arrival:

For in-studio appointments, please arrive at your scheduled appointment ON TIME. You will receive a 10 minute grace period. If you have a mobile appointment, please make sure you are ready to begin at your appointed time. Once the grace period has ended, your appointment will be canceled and you will have to reschedule with a new retainer and new date.

Cancellations/No Call No Show:

Cancellations for any reason will not receive a refund of the retainer.

Guests:

Guest ARE NOT ALLOWED unless you have prior approval from us; this includes children.

Sanitation & Safety:

All equipment and tools will be cleaned, disinfected, and sanitized after each client. Changingfacez Makeup Artistry is required to wear a mask during your service. To protect you and us, we must offer a self-screening for symptoms or other risk factors related to Covid-19. Please answer truthfully. If you decline to answer the self-screen tool, your appointment will be either rescheduled or canceled. If you are not feeling well in ANY kind of way, please reschedule. Refunds will not be given if it is determined that you do not feel well.